AAMCO Franchise Celebrates Significant Growth And Operational Milestones In 2016

AAMCO, the world's largest chain of transmission specialists and leader in total car care, announced today it experienced a strong year for franchise development receiving 68 deposits for new centers and opening of 21 AAMCO service centers nationwide. In December, the company also reported double-digit growth in total car care sales. Last year, AAMCO formed new partnerships with companies like Autopoint and Salesforce in order to further increase sales, build customer relationships and bring a brand new suite of tools to its franchisees and customers, including a new consumer finance platform and new point of sale (POS) system.aamco_logo

“It was an incredible year for AAMCO’s growth and development, which has set a positive tone for 2017 and beyond,” said Brett Ponton, president and chief executive officer of AAMCO. “As a result of our efforts, the brand has gained market share in the total car care segment and our reputation as an industry leader continues to rise. We look forward to working with our franchisees to continue providing customers with exceptional service and building upon last year’s tremendous success.”

In addition to the brand’s expansion, last year, AAMCO launched a variety of new tools to help franchisees increase their revenue and seamlessly monitor, analyze and manage their businesses. A new Customer Relationship Management (CRM) program was launched in September to help strengthen customer lifetime value and loyalty systemwide. The automotive brand also adopted a new POS system, launching in 2017, to provide greater transparency for local shop owners, as well as two new consumer finance technology platform options, which allow customers in need of financial assistance for their automotive repairs to submit one credit application to access multiple lenders and thus maximize loan approval rates.

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AAMCO Franchise Expands Georgia Footprint With the Opening of First Hiram Service Center

AAMCO announced today it has expanded in Georgia with the opening of its first location in Hiram. The new auto repair shop is located at 5575 Wendy Bagwell Parkway and features transmission, auto repair and fleet services. AAMCO of Hiram marks the brand’s 27th location in Georgia, and is owned and operated by local resident and first-time franchisee Mohamed Moutassim.

AAMCO Hiram, GA

AAMCO Hiram, GA

“I am thrilled to bring AAMCO to the Hiram community,” said Moutassim. “With the tools and guidance provided by AAMCO, I look forward to providing excellent customer service and positive experiences for local residents for many years to come.”

AAMCO Hiram, GA

AAMCO Hiram, GA

Prior to purchasing his first franchise, Moutassim served as a senior sales associate at AutoNation for more than 12 years. In addition to his automotive industry experience, the entrepreneur held various sales positions in the electronics and cosmetics industries, which instilled him with a strong passion for customer service.

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AAMCO Franchise Expands in Southern California with the Opening of First San Marcos Service Center

AAMCO announced today it has expanded in California with the opening of its first location in San Marcos. The new auto repair shop is located at 1286 West San Marcos Boulevard, Suite 100, and features transmission, auto repair and fleet services. AAMCO of San Marcos marks the brand’s 80th location in California, and is owned and operated by local resident and first-time franchisee George Love.

Grand opening with owner George Love, The Chamber of Commerce, Mayor Jim Desmond of San Marcos, CA and others

Grand Opening with Owner George Love and wife Nadene Love, the Chamber of Commerce, Mayor Jim Desmond of San Marcos, CA and others

“I’ve always had an entrepreneurial mindset and a love of cars, so when I saw an opportunity with a brand as recognizable as AAMCO, I knew it was a perfect fit,” said Love. “I am thrilled to bring AAMCO to the growing community of San Marcos. My goal is to provide a seamless customer experience to San Diego County residents and visitors alike for many years to come.”

Owner George Love with representative's from the CA State Senate with congratulations onthe grand opening of AAMCO San Marcos

Owner George Love and wife Nadene Love with Representatives from the CA State Senate and San Marcos, CA Mayor Jim Desmond

Prior to joining AAMCO, Love spent 36 years in the automotive industry, working in all aspects of the business, including sales, and most recently owned a local car dealership in Southern San Francisco. The former U.S. Marine Corps veteran has lived in the Carlsbad community for more than 30 years and is closely involved in a variety of local charitable organizations.

Seal of the State of California presented to Owner George Love

Seal of the State of California presented to AAMCO San Marcos, CA  Owner George Love

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AAMCO of Knoxville, TN Earns Esteemed 2016 Angie's List Super Service Award

AAMCO of Knoxville, TN has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.SSAnew5

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Automotive Service companies in Knoxville were able to do it.”

AAMCO Knoxville Technician Team: Clockwise from left: Thad Perkins, Daniel Autrey, Bryan Fore, David Booth & Clinton Young. Not pictured is Danielle Dodson

AAMCO Knoxville’s Technician Team: Clockwise from left: Thad Perkins, Daniel Autrey, Bryan Fore, David Booth & Clinton Young. Not pictured is Danielle Dodson

Joe Basile, Owner and General Manager of AAMCO of Knoxville said, ”We are honored to be recipients of this prestigious award 3 years in a row. This is a testament to the leadership of our Customer Service Manager, Daniel Autrey and the hard work of our technicians, rebuilder and staff. All of us here at AAMCO of Knoxville wish to thank our customers for recognizing our focus as a skilled, first rate automotive repair facility that treats our customers fairly and stands by our work and promises.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

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AAMCO Franchise to Exhibit at Franchise Expo South in Dallas

AAMCO will be exhibiting at Franchise Expo South (Booth No. 524) Jan 12-14 at the Kay Bailey Hutchison Convention Center in Dallas.

As part of its national expansion plans, AAMCO aims to open an additional 10-15 locations in new and existing areas throughout Texas, including Houston in the next two years. The brand currently has 45 franchised locations across Texas.

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“As we kick off 2017, there is great potential to expand the AAMCO franchise in Texas,” said Brian O’Donnell, senior vice president of franchise support. “The demand for automotive care is continuously growing, and our team looks forward to discussing the value of our brand’s proven investment opportunity with entrepreneurs, regardless of their professional background or industry experience.”

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AAMCO St. Marys, GA Helps A Neighbor In Need

The Salvation Army of St Marys would like to recognize AAMCO Transmissions & Total Car Care of St Marys, Georgia as the first ‘Be a Shield’ partner!

John Thomas Jr- owner of AAMCO St. Marys, GA, Debra Duckworth & her son

John Thomas, owner of AAMCO   St. Marys, GA, with recipient Ms. Debra Duckworth & son

As a partner, AAMCO generously donated a vehicle inspection and associated repairs to Debra Duckworth, a Pathway of Hope client. Through Pathway of Hope, Ms. Duckworth and her Case Manager work together to set and meet achievable, realistic goals on her road to sufficiency. Ms. Duckworth is reliant on her vehicle to transport her to her appointments and GED tutoring sessions, so when the vehicle started having mechanical issues, AAMCO owner John Thomas, shop manager RJ, and the kind staff at AAMCO jumped in to assist. We appreciate AAMCO’s support in making a difference in our community members’ lives.
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Pathway of Hope is part of a larger nationwide initiative to move families from crisis and vulnerability to stability and eventually sufficiency while tracking progress along the way. The mission of Pathway of Hope is: ‘To provide enhanced services to families that are ready to take action to break the cycle of poverty for their children and generations to come.’

Families with at least one child and a desire to take action may qualify to take part in Pathway of Hope. The program will accept up to 10 qualified families over the next year and work with those families to overcome obstacles, break down barriers, and achieve goals. Each family may face different obstacles, but through dedicated case work, training and support, clients will be able to sustain themselves without assistance.

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AAMCO of Keller, Texas Owner Helps to Save Local Non-Profit Facility In Danger of Closing

AAMCO announced today that the owner of its Keller, Texas service center has provided exceptional service to his community. AAMCO of Keller owner, David Gerda, is well known in the community for his activity with time and money with local non-profits, schools and community programs.

When Gerda was contacted about the potential closing of Haven’s Horses Equine Rehabilitative Facility, he felt compelled to get involved to help save this facility from closure. “I was contacted by one of my customer’s niece who does pro-bono work for Christ’s Havens Children’s Home, and immediately pledged help in any way possible,” said Gerda.

Haven’s Horses is currently operated by Christ’s Haven for Children, a residential foster home in Keller, offering clients of all ages with disabilities the opportunity to participate in unique therapies using horse riding. These therapy sessions help individuals with various disabilities, such as autism, cerebral palsy and down syndrome. When Haven’s Horses recently announced it would be closing due to lack of funding, Gerda began contacting his many business and personal friends in the community.

horse“Haven’s Horses impacts so many lives in our community,” continued Gerda. “Between the outstanding staff and those who benefit from riding, I couldn’t bear to see it come to an end. We are currently planning events to help raise funds, and I look forward to the support of the local community for this wonderful facility. We have a generous community that understands the importance of this facility and I am positive our community will respond to raise the $35,000 needed to allow Apache’s Angels to take over and operate this facility.”

Apache’s Angels is a 501C-3 non-profit organization that has dedicated 100 percent of its resources to providing scholarships, equipment and horses to Equine Rehabilitation facilities, including Haven’s Horses.

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